General delivery conditions SF-S BV

Article 1: Applicability

All quotations, offers, assignments and agreements between SF-S BV and its client are governed by these General Delivery and Payment Conditions. These terms and conditions are therefore explicitly applicable to both the quotation and its acceptance and the agreement thus concluded. Other general terms and conditions or other provisions of the client are not accepted, unless agreed in writing between the client and SF-S BV. These General Terms and Conditions have been filed with the Chamber of Commerce in Hilversum. These general terms and conditions of delivery are stated on the website of SF-S BV and these General Terms and Conditions will be changed upon first request. Conditions sent free of charge.

Article 2: Order confirmation

The agreement between SF-S BV and the client is established by receipt of a signed registration form, the written confirmation signed by SF-S BV and the client or by confirmation sent in writing or via the internet by SF-S BV to the client of its registration or assignment sent by telephone or via the internet.

Article 3 Implementation

SF-S BV is entitled;

To change the course programs in the interim, for reasons of reprogramming of examination requirements of external examination institutes and / or for reasons of qualitative improvement. To change the format of the course in terms of place and time. In case of insufficient registrations, to cancel a starting moment, or not to accept new registrations for an existing course. Registered participants will receive a written notice of this, after which their obligations will lapse.

Reduce the number of sessions of a course per course, keeping the price the same and reducing the number of sessions of the course by up to 25%. To increase the group size in exceptional cases.

Article 4 Overtaking

After consultation with SF-S BV, the participant has the right to make up for a missed theory lesson with another group, if this is possible in the opinion of SF-S BV. SF-S BV is not liable for this. It is not possible to make up for exams and practical training courses, for this you must register again.

Article 5: Exams and certificates

SF-S BV applies the basic exam regulations for its exams.

SF-S BV also trains for third-party exams. Participants are responsible for timely registration for the exams. Exam prices can be changed once a year, starting in January, without informing students / clients about this in advance. Diplomas and certificates are only sent after the payment obligation has been fulfilled.

Article 6: Business Partners

SF-S BV can have the courses provided by a Business Partner authorized by it in certain regions.

Article 7: Price

All in the quotes, brochures and so on. mentioned prices are VAT-free, unless explicitly stated otherwise. Prices are valid from January 1 to December 31 of the current year, if price increases take place on January 1 of the academic year. These new prices also apply to students who are registered and assignments that are given before December 31 of the previous year.

Article 8: Payment

All amounts are due and payable in advance. Payment must be made before or on the due date stated on the invoice. The client is not authorized to deduct any amount from the amount stated on the invoice on account of a counterclaim made by him. Payment in two installments is possible for private individuals. We do not charge a surcharge for this. From the due date of the invoice, a reminder invoice will be sent in the event of late payment, for which an administration fee of € 5,00 will be charged per reminder. After two payment reminders, the invoice is handed over to the collection agency. All judicial, extrajudicial collection costs and interest are for the account of the client. In case of late payment, the participant can be denied access to the lessons and exams of SF-S BV. By not attending classes and exams, the financial obligation to SF-S BV does not expire.

In the event of non-payment, an agreement with the client can be unilaterally terminated by SF-S BV without any notice of default being required. SF-S BV is in that case entitled to charge the original invoice amount to the client and to claim it immediately.

In the event of non-fulfillment or late fulfillment of any obligation arising for the client from the agreement in the event that the client applies for a moratorium, is declared bankrupt, or if a decision is made to liquidate his case, or if an attachment is imposed on him, every claim of SF-S BV on the client in its entirety and immediately due and payable. SF-S BV also has the right to cancel the current agreement or agreements, insofar as they have not yet been performed, without the intervention of a court and to reclaim the delivered, unpaid goods, without prejudice to its right to compensation.

Article 9: Delivered goods

Delivered goods (course materials, textbooks, etc.) remain the property of SF-S BV until full payment has been made, on the understanding, however, that the risk with regard to damage and loss of the goods and any resulting damage is transferred to the client. after delivery and acceptance of the goods. Without the permission of SF-S BV, the client is not entitled to transfer ownership of goods that have not yet been paid in full, other than through normal processing according to their destination, or to transfer these goods to third parties through any agreement or action to provide other security rights in the broadest sense of the word. In case of violation of this, the purchase price becomes immediately and fully due and payable, without prejudice to all further claims of SF-S BV. If the client does not fulfill its obligations regarding payment on time, SF-S BV has the right, without any notice of default, to take back the delivered and unpaid goods.

Article 10: Copyright

All rights of the material provided by SF-S BV remain with it. No part of the publication (s) may be reproduced, stored in an automated data file or made public in any form or by any means, whether electronic, mechanical, by photocopying, recording or in any other way without the prior written permission of SF-S BV . It is not permitted to make the material available to third parties.

Article 11: Cancellation

Cancellation of a course, training or individual course place must be made in writing (registered). The date of the postmark is the notice period for cancellation. The written confirmation from SF-S BV applies as proof of the cancellation. The planned start date of the course is the starting point for processing the cancellation. The costs associated with cancellation of a course, training or individual course place are € 4 if canceled more than 75 weeks before the start date and 50% of the total price if canceled up to 14 days before the start and 100% if canceled within 14 days before commencement or after commencement of the

education, training or individual course location. Even if the participant does not participate in the course, the client is not entitled to any refund. An invocation of force majeure by the course participant or his employer (eg illness, indispensability in the company) does not affect the obligation to fulfill the financial obligations of the course participant or employer towards us. If the participant dies or if there are such exceptional circumstances that payment of the cancellation costs would be unacceptable according to standards of reasonableness and fairness, a motivated request for this can be submitted to SF-S BV in writing. SF-S BV reserves the right to request written proof. The cancellation costs are immediately due and payable.

Article 12: Liability

We exclude any liability, insofar as it is not regulated by law. If, due to force majeure, we have to deviate from the specified course dates or cancel them in its entirety, we are not liable for any resulting damage, such as hours not worked. Force majeure also includes: Each of our will, independent or unforeseeable circumstance that makes us consider it necessary to deviate from the specified course dates such as illness of the teacher or trainer.

Article 13: Applicable law

All our offers, agreements and the implementation thereof are exclusively governed by Dutch law.

Article 14: Disputes

All disputes, including those considered as such by one party only, arising from or in connection with the agreement to which these terms and conditions apply, or the relevant terms and conditions themselves and their interpretation or implementation, both of a factual and legal nature, will be are decided by the competent civil court, unless the subdistrict court has jurisdiction.

Article 15: Work processes

All information provided by customers is confidential for the training institute, its employees and teachers. Think of confidentiality statements regarding sensitive business information about business situations, work processes, customer groups, strategies.


General delivery conditions SF-S BV 01-08-2020



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